Results that
 Matter

Hotels using Rest consistently report operational and guest-experience improvements.

  • Cleaner, More Consistent Rooms

    Early detection helps prevent lingering odors and reduces the likelihood that the next guest encounters a compromised environment.

  • Fewer Disputes and Chargebacks

    Objective data and structured review processes provide transparency that helps reduce guest disagreements and supports fair resolution when questions arise.

  • Lower Remediation Costs

    Identifying issues quickly reduces the need for deep cleaning, ozone treatment, extended room downtime, and replacement of linens or soft goods.

  • Stronger Guest Trust

    Consistent enforcement helps ensure that non-smoking rooms remain smoke-free, reinforcing the reliability guests expect when they book.

  • Greater Staff Confidence

    Front desk and management teams have the information they need to communicate professionally and handle sensitive situations without guesswork.

Results in Practice

★★★★★

A five-star, major Midtown New York City hotel implemented Rest across its guest rooms to address recurring smoke-related complaints and operational inefficiencies.

Outcomes within the first year included:

  • The system monitors environmental air-quality conditions only

  • No audio, video, or personal activity is recorded or used to attempt to identify individuals

  • The platform does not track who is in the room or what they are doing

  • Data is transmitted securely through a cloud-based system

  • Devices operate quietly and unobtrusively within the room environment

Management reported that staff conversations with guests became more straightforward and professional because decisions were supported by objective environmental data rather than subjective observations.

Built for Real Hotel Operations

Rest is designed to work within the systems and workflows hotels already use.

  • Secure-cloud based dashboard accessible from any device

  • Low-bandwidth connectivity via standard Wi-Fi

  • Scalable across boutique properties or large portfolios

  • Seamless integration with operational processes and reporting needs

  • Installation is fast, setup is simple, and ongoing maintenance is minimal

From Reactive to Proactive

Traditional smoke detection methods rely on housekeeping discovery, guest complaints, or lingering odors after damage has already occurred. This delay often results in missed incidents, inconsistent enforcement, and increased operational costs.

Rest shifts properties from reactive response to proactive visibility, allowing teams to identify issues early, protect room quality, and maintain consistent standards across every stay.

A Win for Owners, Guests, and Staff

For Owners

Protect asset value, reduce remediation expenses, and maintain operational efficiency.

For Guests

Enjoy a more reliable, smoke-free environment and consistent room quality.

For Staff

Handle sensitive situations with structure, professionalism, and confidence support by objective data.

See Rest in Action

Confidently uphold your smoke-free policy with clear, easy-to-read air-quality reports while continuing to deliver a consistent and comfortable guest experience.

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