About - FAQ

Rest monitors changes in indoor air quality that may indicate the presence of combusted or vaporized substances such as tobacco, marijuana, or vaping products. The system analyzes environmental conditions such as particulate levels and air composition trends rather than identifying individual actions.
No. Rest does not capture audio, video, or any form of personal activity. The system is designed to monitor environmental conditions only and does not track who is in the room or what they are doing.
No. Rest does not make enforcement decisions. The platform provides time-stamped environmental data that hotel teams review as part of their existing policies and procedures. Each property determines how to handle any situation.
Rest’s technology is field-tested in thousands of real-world environments and continually refined to ensure reliability. Each alert includes timestamped data and air-quality patterns that are reviewed. Our goal is to give hotels clear, objective data to inform decisions.
Smoke and vapor residue are among the most common causes of guest complaints and room downtime. Early visibility allows properties to address issues quickly, reduce remediation costs, and maintain consistent room quality for the next guest.
Guests should contact the hotel directly, since each property manages its own policies, review process, and resolution procedures. Rest supports the property’s internal review by providing objective environmental documentation.
Most travelers expect a smoke-free environment. Consistent monitoring and review help ensure that rooms remain fresh, clean, and ready for the next arrival while supporting fair and consistent policy enforcement.